Taking Personal Responsibility at Work
Author
of The 7 Habits of Highly Effective People, Stephen Covey, believes
that if we really want to improve our behavior, we must change
the way we perceive our roles. Too often, employees fail to recognize
the significance of their jobs to their organization. Some think that if
their job is done poorly, it won’t matter
because the job is so insignificant. Those who believe this should live
through a garbage handlers strike to understand that every
job has value to the organization. Consequently, any job done poorly,
incompletely, or too slowly affects the entire organization.
This program helps employees look at their own attitudes,
assumptions, and behaviors regarding their work. It explores characteristics
of familiar behavior styles found in many organizations. It helps the employee
understand why his or her attitude matters;
why behavior reflects attitude; and why attitude and behavior impact
organizational profitability, successful service, and longevity.
You will learn
about Personal Responsibility how to:
1. Be certain you are living the basics of personal responsibility on the
job daily.
2. See what your job looks like from the eyes of the manager, customer,
and coworker.
3. Understand that attitude determines work environment.
4. Recognize the styles of the seven attitude monsters and learn of their
impacts on others.
5. Ask for feedback from your supervisor, subordinate, coworkers, and customers
on how your performance reflects your taking personal responsibility for
your job.
Why
Listen to Kathy Loveless on Personal Responsibility:
Repeatedly, a wide variety of organizations
as diverse as municipal utilities to Native American Tribes have hired
Kathy to train employees in both the basic and advanced principles
of taking personal responsibility for how well
the organization is running. Through frank self-evaluation,
workers can assess areas for improvement and they can better understand
why their every action matters every day. These actions
matter to co-workers, to superiors, to subordinates, and to customers.Contact
Kathy Loveless about Personal Responsibility
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